Effective Date: June 16, 2025
Last Updated: July 5, 2025

This Privacy Policy outlines how Lawliet Yohann Visuals (LYV) collects, uses, and protects your information when you engage with our services, website, or communications.

We are committed to respecting your privacy and complying with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (RA 10173).

1. Information We Collect

We may collect the following types of personal information when you engage with us:

Full name

Email address

Contact number

Business or brand name

Project details, design briefs, automation requirements

Payment or billing-related data (non-sensitive, via third-party processors)

Technical and usage data (e.g., IP address, browser type, device info)

2. How We Use Your Information

Your information is collected and used to:

Provide and deliver services you've booked

Contact you about service updates, approvals, or support

Send invoices or payment confirmations

Improve our services and client communication

Comply with applicable legal or payment processor requirements

We do not sell, rent, or misuse your information.

3. Payment & Currency

Payments are processed through secure third-party gateways.

Depending on your location and service type, payments may be charged in Philippine Peso (PHP) or United States Dollar (USD).

We do not store sensitive payment information (e.g., credit card numbers) on our servers.

4. Cookies & Analytics

Our website may use cookies or analytics tools to enhance your browsing experience.

This may include tools like Google Analytics or Facebook Pixel to help us understand site usage.

You can disable cookies through your browser settings if preferred.

5. Data Sharing

We only share your data with trusted third-party service providers when required to:

Process payments (e.g., PayPal, Xendit)

Deliver files or communications (e.g., Google Drive, Shopify, email services)

Manage client projects (e.g., Canva, Go Highlevel)

These providers are required to keep your data secure and confidential.

6. Data Retention

We retain your data:

For the duration of your service engagement

For a reasonable period afterward (e.g., up to 5 years) to comply with legal, tax, or project tracking needs

You may request deletion of your data at any time, unless retention is required by law or active agreements.

7. Your Rights

Under Philippine and international privacy standards, you have the right to:

Access your personal data

Correct or update inaccurate data

Request deletion (subject to legal limitations)

Withdraw consent to future communications

To exercise your rights, contact us at [email protected] or [email protected]. We will respond within 15 business days.

8. Security Measures

We implement reasonable technical and organizational safeguards to protect your data, including:

Secure servers and hosting environments

Controlled access to internal files and systems

Encryption of data where applicable

While no system is 100% secure, we take appropriate precautions to reduce risk.

9. Third-Party Links

Our website or documents may contain links to third-party services or resources. We are not responsible for the privacy practices of those external sites.

10. Contact

For any privacy-related questions, data access requests, or concerns, please contact: [email protected] or [email protected]